Returns & Exchanges

At Sogno Toscano, we strive to bring the authentic taste of Italy to your kitchen; if you are not completely satisfied with your purchase, we offer a straightforward return process for non-perishable items within 30 days.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team via email with your order number and a brief explanation of the issue or reason for return.

• 2.
  Review Eligibility

  Our team will verify if the items are eligible for return; please note that for food safety reasons, perishable goods cannot be returned unless they arrived damaged.

• 3.
  Package Your Items

  Carefully pack the unopened products in their original packaging to ensure they are protected during transit back to our warehouse.

• 4.
  Receive Refund

  Once we receive and inspect your returned items, we will process a refund to your original payment method within 5-7 business days.